8th & ExchangeMedia8th & Exchange Media

( Capabilities ) — Services

Every channel. One agency.

Everything a modern marketing platform can do — email, SMS, automation, audiences, ads, and analytics — delivered as a managed service, backed by a full creative studio.

Hand-drawn fountain pen and compass on cream paper

( 01 ) — Channels

Reach people across every channel

Email, SMS, social, search, ads, and the web — planned and produced by one team, so every channel tells the same story.

Hand-drawn envelope sealed with antique gold wax

Email Marketing

Full-service email marketing: campaign strategy and calendars, copywriting and design, list growth, A/B testing, and deliverability management. We run your email program end to end and report on what it earns.

  • Campaign strategy
  • Copy & design
  • A/B testing
  • Deliverability & list growth
Hand-drawn speech bubbles and smartphone

SMS & Mobile Messaging

Compliant SMS programs that complement email: promotional blasts, appointment and event reminders, back-in-stock alerts, and two-way conversations — with consent management and quiet-hours discipline built in.

  • SMS campaigns
  • Automated reminders
  • Compliance & consent
  • Short-code setup
Hand-drawn speech bubbles and smartphone for social

Social Media Marketing

Organic social strategy and execution across every major platform — content creation, scheduling and publishing, community management, and influencer partnerships that build steady momentum.

  • Content creation
  • Scheduling & publishing
  • Community management
  • Influencer partnerships
Hand-drawn rocket with dashed flight trail

Digital Ads & Retargeting

Paid media across Meta, Google, YouTube, and programmatic — audience building, creative production, budget management, and retargeting campaigns that recover the people who almost bought.

  • Paid social
  • Google Ads
  • Retargeting
  • Ad creative & testing
Hand-drawn browser window with upward trend line

Websites & Landing Pages

Custom websites and campaign landing pages engineered for performance, accessibility, and conversion. E-commerce, CMS integration, signup forms, and the hosting and maintenance to keep it all running.

  • Custom web design
  • Landing pages & forms
  • E-commerce
  • Hosting & maintenance

( 02 ) — Automation

The right message at the right moment

Customer journeys that run themselves — welcome a new subscriber, recover an abandoned cart, win back a lapsed customer — designed once, earning always.

Hand-drawn treasure map with path to an X mark

Marketing Automation & Customer Journeys

We map and build automated customer journeys across email and SMS: welcome and onboarding series, abandoned-cart and browse recovery, post-purchase follow-ups, re-engagement and win-back flows — each branch tested and tuned.

  • Journey mapping
  • Welcome & onboarding flows
  • Cart & browse recovery
  • Win-back campaigns
Hand-drawn crossed paintbrush and pencil

Transactional & Triggered Messaging

The messages your business can't afford to miss: order and shipping confirmations, receipts, appointment reminders, and event-triggered notifications — branded, monitored, and delivered.

  • Transactional email
  • Triggered notifications
  • Template systems
  • Delivery monitoring

( 03 ) — Audience

Start with your audience

Everything begins with who you're talking to. We organize your customer data, segment it, and use it to make every message feel personal.

Hand-drawn ear with sound wave for listening

Audience Management & CRM

We bring your contacts into one clean system: segmentation and tagging, signup forms and lead capture, data hygiene, and CRM setup — so you always know who your customers are and what they want next.

  • CRM setup & migration
  • Segmentation & tags
  • Signup forms & lead capture
  • Data hygiene
Hand-drawn magnifying glass with upward trend arrow

Personalization & Predictive Targeting

Messages that adapt to each recipient: dynamic content blocks, behavioral targeting, send-time optimization, and predictive segments that surface your likeliest buyers before the campaign goes out.

  • Dynamic content
  • Behavioral targeting
  • Send-time optimization
  • Predictive segments

( 04 ) — Creative Studio

Create content, your way

A full creative studio behind every campaign — brand, design, copy, film, and photography produced to one standard: on brand, on time.

Hand-drawn creative workspace flat lay with camera and sketchbook

Brand Strategy & Identity

Positioning, naming, visual identity systems, brand guidelines, and messaging frameworks. We build brands with a voice that is unmistakably yours — and templates that keep every campaign on brand.

  • Brand audits
  • Identity systems
  • Style guides
  • Messaging frameworks
Hand-drawn speech bubbles and smartphone for content

Campaign Creative & Content

The creative engine for your campaigns: email and landing-page template systems, ad creative, copywriting, photography, and design — organized in a shared library so every asset is reusable and on brand.

  • Template design
  • Copywriting
  • Ad creative
  • Content library
Hand-drawn vintage film camera on a tripod

Video Production

Commercial video, brand films, social content, and event coverage. Full production from concept and scripting through filming, editing, and delivery.

  • Commercial video
  • Brand films
  • Social content
  • Post-production
Hand-drawn quadcopter drone with camera gimbal

Drone & Aerial Imagery

FAA-certified drone services for real estate, hospitality, construction, events, and brand storytelling. 4K aerial video and photography.

  • Aerial photography
  • 4K video
  • Indoor flight
  • Virtual tours
Hand-drawn 360-degree camera on a tripod

360° Virtual Tours

Immersive virtual experiences for real estate, hospitality, and retail. Let your audience walk through your space before they arrive.

  • Matterport tours
  • Embedded web tours
  • Google integration
  • VR-ready exports

( 05 ) — Insights

Get smarter as you go

Every campaign reports back. We turn the numbers into plain-language recommendations — what worked, what didn't, and what to do next.

Hand-drawn browser window with upward trend line

Analytics & Reporting

Unified reporting across email, SMS, social, ads, and the web: dashboards, revenue attribution, industry benchmarking, and a monthly review that tells you exactly where the next dollar should go.

  • Unified dashboards
  • Revenue attribution
  • Benchmarking
  • Monthly strategy reviews
Hand-drawn treasure map with connected path

MarTech, Integrations & Data

We set up and connect your marketing stack: e-commerce and CRM integrations, tracking and conversion pixels, data syncs, and the plumbing that lets every tool share what it knows.

  • Stack setup
  • E-commerce & CRM syncs
  • Tracking & pixels
  • Data migration

Not sure which services you need?

Book a free audit. We'll review your marketing across every channel and map a path forward — no obligation.