Legal
Your privacy, handled with care.
How 8th & Exchange Media collects, uses, and protects information across our website and client services.
Overview
8th & Exchange Media, LLC ("8E Media," "we," "us") operates 8emedia.com and related services. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or interact with our invoicing and payment tools.
Last updated: September 29, 2026.
Information we collect
We may collect the following categories of information:
- Contact details you submit through our inquiry form (name, email, phone, company, project details).
- With analytics permission, campaign labels, referral domains and a limited history of public marketing pages are saved in your browser for up to 30 days. If you submit an inquiry, this source information is attached to it. We do not collect private workspace pages or infer your phone number from an anonymous visit.
- Communications you send to us by email or other channels.
- Billing and transaction data processed through Stripe when you pay an invoice or use a payment link.
- Basic technical data such as browser type, device information, and pages visited, collected through standard server logs and cookies required for site operation.
How we use information
We use collected information to respond to inquiries, deliver services, issue and collect invoices, improve our website, comply with legal obligations, and communicate with clients and prospects about projects they have requested.
We do not sell personal information.
Service providers
We use trusted third-party providers to operate the site and business, including hosting (Vercel), email delivery (Resend), customer relationship management (GoHighLevel), and payments (Stripe). These providers process data on our behalf under their own privacy terms and applicable agreements.
Customer-support text messages
When you request support by text, through our support widget, or by checking the SMS consent box on our contact form, we collect your name, phone number, message, and consent information to respond to your inquiry and related follow-up questions. Message frequency depends on your support request. Reply STOP to opt out or HELP for assistance.
We do not sell or share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes. We share this information only with service providers that help us deliver customer-support messaging, as needed to provide that service, or when required by law.
The support form is provided by GoHighLevel/LeadConnector. You can contact media@8thandexchange.com instead if you prefer not to use text messaging.
Retention & security
We retain information only as long as needed for the purposes described above, unless a longer period is required by law. We apply reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.
Your choices
Use Cookie preferences on public pages to change your analytics choice. Declining clears saved browser attribution and stops future analytics on a fresh page load. It does not delete source information already attached to an inquiry.
You may request access, correction, or deletion of personal information we hold by contacting media@8thandexchange.com. You may opt out of non-essential marketing messages at any time.
Contact
Questions about this policy may be sent to media@8thandexchange.com.
8th & Exchange Media, LLC · Augusta, Georgia